PoliteMail is a specialized tool designed for enhancing internal email communications within organizations by providing Outlook Analytics. Focused on increasing employee engagement, PoliteMail empowers communication teams to measure and enhance performance across essential email metrics such as Attention, Readership, and Engagement. By offering insights into how emails are received and interacted with, PoliteMail enables organizations to make data-driven decisions to optimize their internal communication strategies, ultimately fostering improved engagement and communication effectiveness among employees.

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Pricing for PoliteMail

PoliteMail offers custom pricing based primarily on the number of employees you’ll be broadcasting to. While there are no fixed public tiers, here’s a representative breakdown based on their published starting point and feature set:

Base Plan — Starting at $639/month for 1,000 employees

Core Inclusions:

  • Unlimited emails (no Outlook volume limits)
  • Actionable read-time metrics (track how much employees actually read)
  • Individual-level analytics (not device-based)
  • Drag-and-drop template builder (no HTML required)
  • Unlimited branded templates, image, and file hosting
  • Comparative benchmarking metrics
  • Dedicated app services, IP, and encrypted data
  • GDPR, CCPA, PIPEDA compliance
  • SOC-2 and ISO27001 data security standards
  • Customer support, onboarding, and training
  • Global Address Book integration (true internal delivery)
  • Mobile-friendly responsive email design services
  • Distribution list accuracy automation
  • AI-powered subject line optimization
  • Surveys, polls, and feedback tools
  • Send scheduling by employee time zone
  • SSO integration with M365/Entra ID
  • API and ODATA key access
  • Export analytics to email, PDF, Excel, Word

Add-Ons & Custom Options

  • SyncroNym: Automates and syncs employee data to create targeted distribution lists. Integrates with HR systems like ADP, SAP, Oracle, Workday, UKG.
  • Custom HTML Template Design: Fully responsive templates tailored by PoliteMail’s design team.
  • BYOC or On-Prem Hosting: For organizations needing full control over data and mail flow.

Licensing Model

  • Typically 1 communicator license per 1,000 employees
  • Additional licenses available or opt for unlimited user licensing
  • Annual billing with 3-year discount option
  • Volume discounts available

PoliteMail Installation Process

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