Reviews and Testimonials for
PoliteMail
Don’t just take our word for it—see how PoliteMail performs in the hands of real users.
“A must-have for Outlook-based comms teams”
Smart attachments, editable links, and deep analytics make this tool indispensable. You can track forwards, OOO status, and best send times.
Mayuri Subramani T., Communications Lead, Enterprise (G2.com)
“Great tool for tracking internal communications”
Easy to use with templates and integration. Support is responsive. Heat map could be more insightful.
Brooke C., Global Marketing Professional, Enterprise (G2.com)
“A great communication tool”
Helps track engagement across business lines. Transition updates can be bumpy.
Michal T., Enterprise (G2.com)
“Adds excellent features to Outlook”
Surveys, screen sharing, mobile optimization, and team management—all inside Outlook. Occasionally slows down the app.
Abid S., Manager Operations, Banking (Capterra)
“Valuable data insights for communicators”
PoliteMail helps turn engagement data into actionable strategy. A key tool for any communicator.
Alexandra B., Director Internal Comms, Pharmaceuticals (Capterra)
“Game changer for organizational communications”
No other product has matched its value in elevating internal messaging.
Megan F., Communications Consultant, Health & Wellness (Capterra)
“Easy way to understand newsletter impac ”
Provides clarity on which topics resonate most with readers.
Jennifer L., Knowledge Manager (Capterra)
Frequently Asked Questions
What is PoliteMail used for?
PoliteMail is an email analytics and measurement tool designed for internal communications within Microsoft Outlook. It helps organizations track engagement, optimize messaging, and improve employee communication.
Does PoliteMail work with Microsoft 365 and Outlook?
Yes, PoliteMail integrates directly with Microsoft Outlook and supports Microsoft 365 environments. It functions as an add-in and is compatible with both desktop and online versions.
How do I install PoliteMail?
Installation typically involves downloading the PoliteMail add-in and following setup instructions provided by your IT team or PoliteMail support. Admin permissions may be required.
Can I measure email engagement with PoliteMail?
Absolutely. PoliteMail tracks metrics like open rates, click-through rates, read time, and device usage. It provides dashboards and reports to help communicators evaluate performance.
Where can I find training or support?
PoliteMail offers a Training Academy called Flight School, along with webinars, workshops, and a searchable knowledge base for troubleshooting and best practices
Curious about the product? Check out our Product Details.
Want more in-depth details? Dive into our Comprehensive Review.
Need setup assistance? Check out our dedicated How-to Guide.