Totango
Software to help CS and sales teams grow customer revenue.
Experience unparalleled adaptability with Totango, the only Composable Customer Success platform tailored to meet your unique business requirements. Designed for scalability and flexibility, Totango empowers you to boost customer retention, secure renewals, and fuel expansion. With its modular architecture, customize your Customer Success strategy the way you envision, ensuring that you stay ahead in the ever-changing landscape of customer engagement and loyalty. Elevate your customer success game with Totango—a platform as dynamic as your business needs.
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Want more details? Check out our Comprehensive Review for Totango.
Pricing for Totango
Enterprise Plan
for small teams
$499.00
Per Month
What’s included?
- 10 practitioner seats
- 2,000 customer accounts
- 5 teams
- Multi-dimensional health scoring
- Hierarchical account structure
- Opportunity management
- 10,000 emails/month
Premier Plan
for large enterprises
$10,000.00
Per User / Month
What’s included?
- 20 practitioner seats + 3 viewer seats
- 10,000 customer accounts
- Unlimited teams
- 50,000 emails/month
- 1 development instance
- Dedicated Enterprise Customer Success Manager (CSM)
- All features from Enterprise, plus enhanced customization and support
Standard Plan
Custom pricing based on model complexity and data volume
Custom Pricing
What’s included?
- Platform access
- Standard AI model for risk detection
- Key moment tracking
- 1 bi-directional CRM/CSP integration
- Slack & email alerts
- 3 customer tiers (segments)
Enterprise Plan
Custom pricing based on model complexity and data volume
Custom Pricing
What’s included?
- 1 custom AI model
- SSO & CRM object integration
- 6-month model evaluation
- Custom segment/outcome models
- Exploratory Data Analysis (EDA)
- Daily/monthly data ingest options
Growth Plan
Custom pricing; designed for mid-sized growth teams
Custom Pricing
What’s included?
- 2,500 customer accounts
- Up to 5 Salesforce custom objects
- Customer goal tracking
- Playbook designer
- Expansion signals
- Limited integrations
Totango Installation Process
For the complete installation process, see our dedicated How-to Guide.
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Looking for users’ feedback? Head over to our Reviews & Testimonials.