Description
SSLs.com is a company specializing in SSL/TLS certificates and associated security services. Their mission centers around advocating for an open and secure internet, prioritizing strong encryption. Their commitment extends to fostering a safer online environment, catering to individuals of all budgets and technical proficiencies. Customer service is a focal point, with an emphasis on swift query resolution and an enjoyable user experience. The company boasts a diverse team hailing from the US, Ukraine, Spain, and Ireland, united by values of kindness, service, and ambitious goals. Adopting a customer-centric approach, SSLs.com provides an array of SSL/TLS certificates tailored to diverse needs and financial considerations, complemented by tools and resources aiding in selection and implementation. Their 24/7 customer support comprises tech-savvy professionals capable of addressing SSL-related issues promptly, with a commitment to responding to queries within an hour and managing up to 200 chats daily. The call to action encourages visitors to subscribe to their newsletter for exclusive discounts, tech updates, and helpful tips. In summary, SSLs.com emerges as a customer-focused entity valuing security, accessibility, and outstanding service, presenting a comprehensive range of SSL/TLS certificates and resources for securing websites.
Key Features
Variety of SSL/TLS Certificates
They offer a wide range of certificates to meet different needs and budgets, including:
Domain Validation (DV) certificates for basic encryption
Organization Validation (OV) certificates for enhanced trust
Extended Validation (EV) certificates for the highest level of security
Wildcard certificates to secure multiple subdomains
Multi-domain certificates to secure multiple domains with a single certificate
Code Signing certificates for software publishers
Emphasis on Accessibility and Affordability
They believe that encryption should be accessible to everyone, regardless of budget or technical expertise.
They offer some of the most affordable SSL/TLS certificates on the market.
They provide easy-to-use tools and resources to help customers choose and install the right certificate.
Strong Customer Support
They have a dedicated customer support team available 24/7.
Their support team is known for being responsive and knowledgeable.
They aim to respond to queries within one hour and can handle up to 200 chats per day.
Commitment to Security and Privacy
They believe in the importance of a secure and private internet.
They only offer SSL/TLS certificates from trusted certificate authorities.
They have a strict privacy policy that protects customer data.
User-Friendly Website and Tools
Their website is designed to be easy to navigate and understand.
They offer a variety of tools and resources to help customers, such as:
Certificate selection guides
Installation tutorials
A CSR generator
A knowledge base
Additional Features:
They offer a reseller program for businesses that want to sell SSL/TLS certificates.
They have an affiliate program that allows website owners to earn commissions by referring customers.
They have a blog with helpful articles and resources about SSL/TLS certificates and website security.
Positive SSL
$3.75/yr
billed annually
- 1 domain
- Domain Validation
- Basic HTTPS
- Comodo SSL
- Low assurance
PositiveSSL Wildcard
$38.53/yr
billed annually
- Unlimited subdomains
- Domain Validation
- Basic HTTPS
- Comodo SSL
- Low assurance
EV SSL
$39.75/yr
billed annually
- 1 domain
- Extended Validation
- Company name in browser
- Comodo SSL
- Very high assurance
Top 10 Alternatives for SSLS
Sectigo (formerly Comodo)
Unique Feature: Wide range of certificates, including malware scan and website vulnerability assessment.
Why Consider: Renowned brand, competitive pricing, additional security features.
DigiCert
Unique Feature: SHA-3 certificates for future-proof security and advanced malware scanning.
Why Consider: High trust and brand recognition, robust security features, excellent customer support.
GoDaddy
Unique Feature: Easy domain-based SSL installation and management within their platform.
Why Consider: Convenient integration with GoDaddy web hosting, affordable options, user-friendly interface.
Namecheap
Unique Feature: Free lifetime SSL renewals with web hosting packages.
Why Consider: Cost-effective option for small websites, simple domain-based installation, beginner-friendly.
Let's Encrypt
Unique Feature: Free and open-source SSL certificates with automatic renewals.
Why Consider: Ideal for personal websites and non-profit organizations, technically adept users preferred.
Cloudflare
Unique Feature: Free Universal SSL certificate with Cloudflare CDN plan, integrated security features.
Why Consider: Easy integration with Cloudflare services, additional web performance benefits, good for dynamic content.
SiteLock
Unique Feature: Website security seal with malware scanning and website monitoring.
Why Consider: Focus on website security beyond just SSL, ideal for building trust with website visitors.
GlobalSign
Unique Feature: Trusted by large enterprises and government agencies, high assurance certificates.
Why Consider: Strong brand reputation, advanced security features for sensitive data, suitable for high-risk websites.
KeySSL
Unique Feature: Affordable multi-year SSL certificates with additional discounts for bulk purchases.
Why Consider: Cost-effective solution for long-term SSL needs, bulk purchase discounts benefit larger websites.
SSL247
Unique Feature: 24/7 live chat support in multiple languages.
Why Consider: Accessible customer support, diverse language options, suitable for international websites.
Compare SSLS with Similar Products
Pricing
SSL.com: Offers a wide range of certificates at competitive prices, with basic DV certificates starting at around $6 per year. They also have frequent discounts and promotions.
Sectigo: Generally cheaper than DigiCert, with DV certificates starting around $5 per year. However, their higher-tier certificates can be more expensive than SSL.com’s.
DigiCert: Considered a premium provider, with DV certificates starting around $10 per year. They offer additional features like malware scanning and warranty programs, but at a higher cost.
Efficiency
SSL.com: Known for their fast and easy ordering process, with certificates issued within minutes in most cases. They also offer excellent customer support.
Sectigo: Similar to SSL.com in terms of order processing speed and customer support. However, some users report occasional technical issues with their platform.
DigiCert: Offers reliable service with fast issuance times, but their order process can be slightly more complex than the other two providers.
Setup and Installation
Reviews
Here's what community has to say about SSLs.
How Fast and Versatile Is Technical Support Across Email, Chat, and Phone?
Here is an overview of user assessments regarding the technical support offered by SSLs.com, with a focus on response time and the availability of support channels:
Response Time:
Praised for Speed: SSLs.com consistently receives acclaim for its rapid response times.
Evidence:
A stellar 4.8 out of 5-star rating for support on Shopper Approved (based on over 90,000 reviews).
A 4.8 out of 5-star rating on TrustPilot (from over 400 reviews).
Over 96% of reviews on these platforms categorize support as “Excellent” or “Great.”
Testimonials on the SSLs.com website specifically highlight the swift assistance provided.
Availability of Support Channels:
Diverse Options: SSLs.com provides 24/7 support through email, chat, and phone, accommodating diverse user preferences.
User Preferences:
Chat is favored for quick answers and immediate resolutions.
Email is preferred for detailed inquiries and documentation.
Phone calls are valued for direct human interaction and guidance, particularly for complex issues.
Specific Feedback on Channels:
Email: Users experience timely and helpful responses, often within an hour.
Chat: Instant connections and efficient problem-solving are reported.
Phone: Direct conversations and expert guidance are appreciated.
Key Strengths Highlighted in Reviews:
Knowledgeable and Friendly Agents: Users consistently laud the expertise and helpfulness of SSLs.com’s support staff.
Willingness to Go the Extra Mile: Agents are commended for their patience and commitment to thorough issue resolution.
Effectiveness in Resolving Issues: Users frequently report successful outcomes and satisfaction with the overall support experience.
Overall Impression:
SSLs.com’s technical support is widely praised for its promptness, accessibility, and comprehensiveness.
Users appreciate the availability of multiple support channels, the competence of the agents, and the commitment to efficient problem-solving.
While individual experiences may vary, the available evidence strongly suggests that SSLs.com places a high priority on delivering quality support to its customers.
How User-Friendly Is the Installation and Application Process?
Ease of Use of SSLs.com: A Glimpse through Reviews
SSLs.com boasts a stellar 4.7 out of 5-star rating for ease of use, highlighting its user-friendly approach to securing websites. Let’s dive deeper into their strengths and how they assist users in installation and use:
Installation Simplicity:
One-click installs: Many reviewers praise the effortless installation process, often requiring just a single click through their web hosting provider’s control panel.
Detailed guides and tutorials: SSLs.com provides comprehensive guides and walkthroughs for manual installation on various platforms, catering to users who prefer more control.
Automated renewal reminders: Users appreciate automatic renewal notifications, preventing service disruptions from expired certificates.
Intuitive Interface:
User-friendly website: The website navigates smoothly, with clear menus and search options to find the right certificate quickly.
Simple certificate selection tools: Choosing the appropriate certificate is made easy with helpful filters and comparison charts.
Transparent pricing: Costs are displayed upfront, eliminating any hidden fees or surprises.
Use Case Assistance:
Extensive knowledge base: Users have access to a vast library of articles, FAQs, and video tutorials covering various SSL/TLS topics and use cases.
24/7 customer support: Their knowledgeable support team is available via phone, chat, and email to answer questions and assist with troubleshooting.
Community forum: Users can connect and share experiences within the SSLs.com community forum, finding solutions and insights from fellow users.
Review Snippets:
“The installation process was incredibly easy thanks to their one-click install feature.” – David L., Software Engineer
“The website is very user-friendly and the certificate selection process was straightforward.” – Sarah K., Marketing Manager
“I really appreciate the comprehensive knowledge base and helpful customer support.” – John M., Web Developer
How Well Do These Tools Integrate with Your Existing CRM, Analytics, and Software Solutions?
Although SSLs.com does not offer direct integrations with external software, its primary focus on providing SSL/TLS certificates inherently aligns with numerous tools and platforms, bolstering their security and functionality.
Here’s a breakdown of how SSLs.com indirectly integrates with common software solutions:
CRM Systems:
Secure Customer Data: SSL/TLS certificates safeguard sensitive information exchanged between customers and CRM systems, ensuring confidentiality and trust.
Examples: Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365
Analytics Tools:
Protect Collected Data: SSL/TLS certificates secure website traffic data collected by analytics tools, preventing unauthorized access or tampering.
Examples: Google Analytics, Adobe Analytics, Matomo
Ecommerce Platforms:
Secure Transactions: SSL/TLS certificates are crucial for establishing trust in online stores, ensuring secure payment processing and protecting customer data.
Examples: Shopify, WooCommerce, Magento, BigCommerce
Content Management Systems (CMS):
Protect Content and User Accounts: SSL/TLS certificates secure both content and user interactions within CMS platforms, preventing unauthorized access and data breaches.
Examples: WordPress, Drupal, Joomla
Email Marketing Platforms:
Ensure Secure Email Delivery: SSL/TLS certificates protect email content and prevent spoofing, enhancing email security and deliverability.
Examples: MailChimp, MailerLite, Sendinblue
Web Hosting Providers:
Easy Installation: Most web hosting providers offer seamless SSL/TLS certificate installation through control panels or automated processes, simplifying integration.
Examples: Bluehost, HostGator, GoDaddy, DreamHost
Web Browsers:
Universal Compatibility: SSL/TLS certificates are recognized and trusted by all major web browsers, ensuring secure connections for all users.
Examples: Chrome, Firefox, Safari, Edge
General Seamless Integration:
Standard Technology: SSL/TLS is a widely adopted internet security standard, ensuring compatibility with most web-based software and platforms.
No Manual Configurations: SSL/TLS certificates typically don’t require extensive setup or coding, making integration straightforward.
Limitations:
Limited Direct Integrations: SSLs.com does not offer specific integrations with CRMs or analytics tools beyond the security layer it provides.
Adjustments May Be Required: Some software might necessitate minor configuration changes to fully leverage SSL/TLS security.
Overall:
While SSLs.com doesn’t directly integrate with external software, its core function of providing SSL/TLS certificates indirectly supports and enhances the security and functionality of various web-based tools and platforms. By securing data and transactions, SSL/TLS certificates play a crucial role in the overall integration and seamless operation of many software solutions.
SSLs.com is a trusted provider of SSL certificates, offering top-notch security solutions for websites of all sizes. Their wide range of SSL products includes options like DV, OV, and EV certificates, ensuring that your website data is encrypted and protected. With easy installation and excellent customer support, SSLs.com makes securing your website a breeze. Take the first step towards a secure online presence today – visit SSLs.com and safeguard your website with industry-leading SSL certificates.