MailerLite stands out with its user-friendly interface and powerful features. In this article, we present honest reviews from MailerLite users, based on their experiences and the benefits they’ve enjoyed.
“Too many bugs and reliability issues to recommend.”
Nathaniel S., (from G2.com)
TLDR; Increadibly unreliable
– Links and images in emails have changed randomly from preview mode to after we hit send (YOU HAVE ONE JOB)
– A key API end point is non-functional and we only discovered it through trying to retrieve data from it. This is a bigger issue than with most providers because native CRM integrations are non-existant.
– Limited integrations with Salesforce/HubSpot/other CRM tools
– No support for large images used in website backgrounds
– Preview mode doesn’t always accurately preview the email that gets sent
“Mailerlite is an important tool for my business.”
Jade C.J.. (from G2.com)
I’m an author, and it’s important for me to reach my faithful readers via email. MailerLite is inexpensive compared to other email tools and it has lots of bells and whistles so that my emails fit my brand. It’s easy to use for me to keep in contact with my readers. My favorite part, though, is that anytime I need help, I can chat with someone at MailerLite and they help me. Every single time! They’re friendly and patient, and I appreciate that, especially because I’m a small business. They still treat me like I’m just as important as a huge company, and that means a lot to me.
“Great support, (Mostly :-)) - easy to use and perfect for small business in the start-up phase.”
Katrin Z., Independent Author (from G2.com)
There is a free plan which can be used by small businesses with just a few subscribers. But even with the free plan, MailerLite offers great functionality – with the only limit that the MailerLite logo will appear in your newsletters. That’s great!
Additionally, the support team does a real good job. Of course, using the free plan, support is just included for the first weeks. But questions regarding the account are kindly answered – even after this start-up phase.
So, I am happy with MailerLite and would recommend it.
It is very easy to use. It’s cheap when you’re just starting up your business, so you don’t have to worry about additional monthly costs up to 1000 contacts. That’s one of the things I appreciate a lot. I am very happy to be able to use it. I am a web designer and I recommend it to my clients. I would definitely not change. They have amazing support. Mails have excellent deliverability. Simple connection to the web using API. The ability to create templates that you use repeatedly. My clients and I use ML practically every day.
Anna F.
From G2
Another “they deleted all my data” story
They deleted all my data when they migrated to the new platform. Even so, they left the banner “all your data is migrated”, and there’s just none of it.
We’ve lost so much data and they kept saying they communicated the data deletion via “email and the in-app banner”.
The pricing went up disproportionally and it’s just not worth it anymore. Extremely poorly handled by their support team as well.
Anna
From TrustPilot
Mailer lite makes it easy for me to communicate with my clients, keeping all the emails and workflows in one place with a great support team.
Dawn W.
From G2
As an indie author/self-published author I needed to take my career to the next level with an email newsletter. I avoided this step for a long time. MailerLite offered a free account with free support. The staff helped me coordinate the tech complexities between GoDaddy, PubSite and MailerLite to get it set up so it stays out of Spam folders.
Kevin
From MailerLite
Frequently Asked Questions
How can MailerLite software benefit my business in terms of email marketing campaigns?
- MailerLite software offers powerful email marketing tools that enable businesses to create and send engaging email campaigns effortlessly. With features such as customizable templates, automation workflows, and segmentation options, MailerLite helps businesses reach their target audience effectively, increase engagement, and drive conversions.
Does MailerLite software help businesses comply with email marketing regulations and best practices?
- Absolutely. MailerLite software is designed to ensure compliance with email marketing regulations such as GDPR and CAN-SPAM. It includes features like double opt-in confirmation, unsubscribe management, and built-in compliance checks to help businesses maintain ethical email marketing practices and protect subscriber privacy rights.
How does MailerLite software contribute to cost savings for my business?
- MailerLite software offers affordable pricing plans with scalable features, allowing businesses to effectively manage their email marketing costs. With its pay-as-you-go pricing model and no hidden fees, MailerLite helps businesses of all sizes maximize their marketing budget and achieve a higher return on investment (ROI) from their email campaigns.
Can MailerLite software help businesses improve audience engagement and retention?
- Yes, MailerLite software provides tools and analytics to help businesses understand their audience better and create targeted, personalized email campaigns. With features like A/B testing, click maps, and subscriber behavior tracking, MailerLite enables businesses to optimize their email content, increase engagement, and nurture long-term relationships with their audience.