Read these authentic reviews and testimonials from Constant Contact users, sharing their experiences and the benefits they’ve gained. Whether you’re considering Constant Contact for the first time or looking to enhance your current email marketing strategy, these firsthand accounts will provide valuable insights into the platform’s effectiveness and capabilities.
“I use Constant Contact with the Unanet CRM to send out targeted Marketing Campaigns to clients.”
Suzanne M., Marketing Manager – CRM Operations (from G2.com)
I like that I can schedule an email and the detailed, real time reporting and tracking features. I like how easy it is to manage several contact lists and how they are automatically dedupe.
“Great Email Marketing Service for Any Company.”
Shawn B., Marketing Coordinator-Marketing and Advertising (from G2.com)
Constant Contact has such great features! The drag-and-drop function is my favorite by far. I love how Constant Contact has a set of predesigned email templates that we can choose from instead of starting from a blank canvas. There are also blank email templates for those who want to create and brand their templates. The Customer Support at Constant Contact is on point! They are very friendly and always willing to help. We use Constant Contact at least three or four times a month to keep our Customers up to date on whats going on in our industry.
“Helping my small business.”
Blake M., Sales Development Representative (from G2.com)
I appreciate its user-friendly interface, offering a drag-and-drop editor and a variety of customizable templates for easy email creation. The platform excels in list management, allowing users to segment their audience effectively. Automation features enable the setup of triggered campaigns, while robust analytics provide insights into campaign performance. Constant Contact’s integration capabilities with third-party tools, strong customer support, compliance with email marketing regulations, and educational resources contribute to my appreciations. The mobile app adds flexibility for managing email campaigns on the go, making it a comprehensive choice for businesses seeking a reliable and efficient email marketing solution.
Very disappointing, frustrating, and countless email cammpaigns have been wasted due to Constant Contacts software rearranging and distoring the format of the original created email.
Danielle S.
From GetApp
I manage 5 constant contact accounts for clients. After a recent upgrade, and a complete failure of their reporting system for manging events, I am looking for a new platform. Hours on the phone with no resolution, just apologies. Money lost, clients furious, it’s all unacceptable after many years of using the product.
Robbie
From TrustPilot
Sometimes it would format pictures oddly.
Chris P.
From Capterra
We started using Constant Contact to build our website, with the intent to further our use to include marketing. In my opinion, however, the platform and customer service were both so bad that we’ve been trying to remove our account AND domain for YEARS, unsuccessfully! I found the changes that were made to Constant Contact and Web Builder only compounded the issue by creating more confusion for their customer service representatives, who were merely able to put a bandaid on the issue that has since continued to arise at every attempt to log in and retrieve our domain and severe ties! I believe you should NOT USE THIS COMPANY’S SERVICES UNLESS YOU WANT TO BE HELD CAPTIVE BY CUSTOMER SERVICE INCOMPETENCE AND UNWARRANTED BILLINGS WITH NOTHING TO SHOW FOR IT!
Toni Roach
From TrustRadius
Frequently Asked Questions
How can Constant Contact benefit my business?
Constant Contact can benefit your business by providing an easy-to-use platform for email marketing, allowing you to create professional-looking emails, manage your contact lists, track engagement metrics, and ultimately, drive more sales and customer engagement.
How does Constant Contact help me reach my target audience?
Constant Contact helps you reach your target audience by offering customizable email templates, segmentation tools to target specific groups within your contact list, and integration with social media platforms for broader reach. Additionally, its analytics tools provide insights into your audience’s behavior, allowing you to refine your campaigns for better engagement.
Can Constant Contact help me grow my customer base?
Yes, Constant Contact can help you grow your customer base by providing tools to capture leads through customizable sign-up forms, automated welcome emails to nurture new subscribers, and integrations with e-commerce platforms to promote products and services directly to your audience.
How does Constant Contact save me time and effort in marketing?
In addition to email marketing, Constant Contact offers features such as event management tools for promoting and managing events, surveys and polls for gathering feedback from customers, and contact management tools to organize and segment your contacts effectively. These additional features help you engage with your audience in diverse ways, enhancing your overall marketing strategy.