Choosing the right email marketing platform is crucial for any business looking to enhance its communication strategy and achieve better engagement with its audience. In this article, we compile genuine reviews and testimonials from Brevo users, offering insights into their experiences and the benefits they’ve gained.
“The best email marketing platform”
Anand Raj A., Digital Marketing Executive (from G2.com)
Brevo is the tool where you can use for sending emails to the company which can be your customer also you can target users for sending Promotional and informational newsletter on emails. So basically Brevo is the tools for Emails Marketing Platform. Brevo is one the cheaper tools according to all the tools which is available in the marketmarket where you can send the same emails to the user often. Brevo has also for email marketingmarketing campaign, transactional mails, sending sms, for social media and also for automation. If you are a begineer you can easy too use this tools besides other tools. Because I uses many tools like mailchimp and all they have very limited resources and templates but at Brevo you can easily send 300-400 emails per day at Free and also you can also customised the tools. Brevo support team is very good.
“Excellent first experience with their support - free account review”
Pat B., Sales and Marketing Director (from G2.com)
I’ve been using Brevo since its SendinBlue days, mainly for email marketing and SMTP relay with our office printer. So we use their service every day in that sense.
The transition to Brevo brought noticeable improvements. What stands out is their customer support – even as a free account user, I received personalized, non-canned responses to my queries. This prompt and considerate support, especially for minor issues like the SMTP key length for our printer, is commendable.”
We don’t use their integration tools/features, so I can’t speak about those.
The fact that Brevo maintains such high-quality service even for free user accounts is commendable, making me confident in considering their paid services as our company grows.
“I wouldn’t recommend Brevo if you’re considering as a Sales CRM or contacting candidates about job”
Mike M., Founding Partner/President (from G2.com)
After utilizing Brevo for six months, it was abruptly suspended due to my outreach efforts to potential clients and candidates. We are a recruiting firm. Brevo said you couldn’t use their platform for sales or job emails. On their website, their platform is described as a sales CRM! Customer Service is unwilling to assist except to say do you want to cancel?
It is important to note that all of these individuals who were emailed had willingly subscribed. Regrettably, customer service displayed no inclination to engage or explore any opportunities. Given these circumstances, I cannot recommend their services if you are considering utilizing them as a sales or recruiting tool.
Up until this point, I was very pleased. Something had to change.
The “blocklisted” feature is not reverseble via automations. So if a contact becomes blocklisted for marketing emails there is really no way to make it active again apart from admin’s manual involvement. For example, if a transactional mail will be sent to the user and they decide to subscribe again, there is no automation that could actually change the subscription status from blocklisted for that user. In general, subscription management could be improved as the only option for automations now is to unsubsribe per medium (sms/WA/email)
The automations triggers are also not usual to work with sometimes. If a contact gets added to the list via automation, then it is not a trigger for other automations. But if it gets added via API, then it is a trigger for the rest.
This made integration harder then it should be especially due to double opt-ins.
Nikita V.
From G2
I regret that no help is readily available in real time as an online chat. I had to write an email to customer service with a pressing issue and because it was Friday and they were “abnormally busy”, I had to wait until Monday to get an answer. The answer got me unstuck instantly, but I would have prefered interacting in real time with someone (NOT a bot as 99% of time they don’t help) in real time.
Pascale M.
From G2.com
I highly recommend Brevo as a tool for email MKT.
Our campaign was a mistake, and the man Sanchit Singh supported me quickly.
He explained to me the many questions and even made a video to explain to me for following easy
Thank you Brevo and team!
Hang Miller
From Trustpilot
Finally a service that meets my expectations! I was afraid of coming across an autoresponder that would have wasted my time. But to my great surprise, my call was answered immediately by a competent and dedicated person. The latter was able to understand my technical needs and responded to me in a professional and efficient manner. I would like to commend the quality of the assistance provided, which was excellent. Thank you so much !
Alain Tempistini
From Trustpilot
Frequently Asked Questions
How does Brevo software benefit my business in terms of employee management?
- Brevo software offers comprehensive employee management features, including time tracking, scheduling, and performance evaluation tools. It streamlines administrative tasks, enhances workforce productivity, and provides valuable insights for optimizing staffing levels and resource allocation within your organization.
Can Brevo software help improve employee engagement and morale?
- Absolutely. Brevo software facilitates transparent communication, employee self-service options, and recognition programs, fostering a positive work environment and boosting employee morale. By empowering employees with tools for collaboration, feedback, and career development, Brevo contributes to higher engagement levels and increased job satisfaction.
How does Brevo software enhance compliance and HR policy enforcement for my business?
Brevo software ensures compliance with labor regulations and HR policies through automated workflows, audit trails, and customizable reporting features. It helps businesses mitigate legal risks, avoid penalties, and maintain regulatory compliance by centralizing HR processes, tracking employee records, and facilitating timely documentation and reporting.
Can Brevo software integrate with other business systems and applications?
- Brevo software scales with your business, offering scalable solutions tailored to your evolving needs. Whether you’re a small startup or a large enterprise, Brevo adapts to your organizational structure, workforce dynamics, and growth objectives. Its modular design and customizable features enable businesses to efficiently manage HR processes, adapt to changing market conditions, and drive sustainable growth.