Freshworks

Description

Freshworks is a global software company that offers a suite of cloud-based customer engagement and employee collaboration tools to help businesses of all sizes improve their efficiency and enhance their user experience. Their products include CRM, customer support, marketing automation, and IT service management.

Pricing Details

Growth

$29/agent/mo

billed annually

Pro

$69/agent/mo

billed annually

Enterprise

$109/agent/mo

billed annually

Set up and Installation

To set up Freshworks, follow these steps:

  1. Sign up for a free trial. Go to the Freshworks website and click the “Free Trial” button. Enter your email address and create a password. You can also sign up with your Google or Microsoft account.
  2. Choose a product. Freshworks offers a variety of products, including CRM, help desk, chat, and field service software. Choose the product that is right for your business.
  3. Customize your account. Once you have chosen a product, you can customize your account to match your business needs. You can add users, departments, and other settings.
  4. Import your data. If you are already using another CRM system, you can import your data into Freshworks. Freshworks offers a variety of data import tools to make the process easy.
  5. Start using Freshworks. Once you have imported your data and customized your account, you can start using Freshworks to manage your customer relationships, support tickets, and other business processes.

Alternatives