Reviews and Testimonials for
Smartsuite
Don’t just take our word for it—see how Smartsuite performs in the hands of real users.
“A must-have tool for small and mid-sized businesses”
Easy to build internal tools and adapt quickly. Support is top-notch, though European coverage could expand.
Andre T., Growth & Digital Marketing Manager, Mid-Market (G2.com)
“Great project management software”
We consolidated Trello and Google Sheets into SmartSuite. Automation saves time. A foldering system would help organize solutions.
Hendra Rusly H., Small Business (G2.com)
“Immense capabilities and customization”
From Zapier integration to custom views, SmartSuite handles it all. Performance could be smoother.
Eugene T., Software Engineer, IT Services (Capterra/TrustRadius)
“Helpful team during tough transitions”
Support during onboarding was excellent. Webinars added value.
Grant S., Director, Insurance (Capterra)
“Secure data sharing with non-users”
SmartSuite makes it easy to share data externally with secure links.
Anna G., Project Manager, IT Services (Capterra)
“Great tool with extreme flexibility ”
We use it for bug tracking. Custom forms improve workflow clarity. More tutorials would help new users.
Тарас Коломиец, QA Engineer, IT Services (TrustRadius) “
“Easy to navigate with helpful templates”
Templates helped us quickly realize SmartSuite’s full potential.
Melissa D., Co-Founder & President, Marketing & Advertising (Capterra)
Frequently Asked Questions
Do I need to install anything to use SmartSuite?
No installation is required. SmartSuite is entirely cloud-based and runs in your browser. You can access it from desktop or mobile devices without downloading software.
Can I customize SmartSuite for my specific workflows?
Absolutely. SmartSuite is built for flexibility. You can start with over 200 expert-designed templates or build custom solutions from scratch using 40+ field types, automation tools, and integrations.
Does SmartSuite support team collaboration?
Yes. SmartSuite includes built-in messaging, contextual conversations, activity streams, and real-time notifications—so teams can collaborate directly within their workflows.
What integrations are available?
SmartSuite offers 20+ native integrations (e.g. Slack, Gmail, Google Calendar) and connects to over 6,000 apps via Zapier and Make. It also provides a secure public REST API for custom integrations.
Is SmartSuite suitable for enterprise use?
Yes. SmartSuite scales across departments and industries—from GRC and IT to sales, HR, and finance. It supports advanced permissions, audit trails, and enterprise-grade security for large teams.
Curious about the product? Check out our Product Details.
Want more in-depth details? Dive into our Comprehensive Review.
Need setup assistance? Check out our dedicated How-to Guide.