iContact
Category
Description
IContact, a leading email marketing platform, empowers businesses to connect with their audience effectively. It offers user-friendly tools, powerful features, and expert support for creating, sending, and tracking email campaigns. Whether you’re a small business, marketer, or nonprofit, iContact provides the essential tools. Features like drag-and-drop email design, automation, and segmentation enable personalized communication. iContact is committed to maximizing your email marketing success, offering resources such as educational guides, webinars, and one-on-one support.
Key Features
Email Builder
Drag-and-Drop Editor: Easily create professional-looking emails without coding skills.
Pre-Designed Templates: Customize templates to align with your brand.
Marketing Automation
Segmentation: Target specific audience groups with tailored content.
Autoresponders: Schedule automated follow-up emails based on customer behavior.
Analytics and Reporting
Real-Time Insights: Track email performance, open rates, click-through rates, and more.
Contact Importing
Easily import and manage contact lists.
Custom Reports
Create reports specific to your business needs.
Launch
$14.00
per month
- 750 Contacts
Grow
$20.00
per month
- 2,500 Contacts
Expand
$65.00
per month
- 5,000 Contacts
Advanced
$95.00
per month
- 10,000 Contacts
Top 10 Alternatives for iContact
Mailchimp
Unique Feature: Extensive template library and intuitive email builder.
Why Consider: It’s user-friendly with advanced analytics and marketing automation capabilities, suitable for businesses looking to scale their email marketing efforts.
Constant Contact
Unique Feature: Social media integration and event management tools.
Why Consider: Ideal for organizations that conduct events regularly and want to integrate their email marketing with social media campaigns.
HubSpot Email Marketing
Unique Feature: Seamless integration with HubSpot CRM and inbound marketing tools.
Why Consider: Businesses that are already using HubSpot’s suite or are looking to take a more inbound methodology to marketing will find this a perfect fit.
Sendinblue
Unique Feature: SMS marketing integration along with email services.
Why Consider: It’s a good choice for businesses that want to engage customers across multiple channels, including email and SMS.
Campaign Monitor
Unique Feature: Beautifully designed templates and a drag-and-drop email builder.
Why Consider: Focuses on design-driven email marketing, which is great for brands where visual impact is a priority.
GetResponse
Unique Feature: Comprehensive webinar marketing solutions.
Why Consider: It’s beneficial for those who rely on webinars for lead generation and customer engagement.
ActiveCampaign
Unique Feature: Advanced marketing automation workflows and CRM capabilities.
Why Consider: Suitable for businesses that need a sophisticated yet user-friendly automation and customer relationship management system.
MailerLite
Unique Feature: Focus on simplicity and ease of use, with a clean interface.
Why Consider: It’s perfect for startups and small businesses looking for an affordable and straightforward email marketing tool.
AWeber
Unique Feature: A vast array of integrations and automation templates.
Why Consider: Ideal for those who want to set up email campaigns quickly and integrate with various other online services.
ConvertKit
Unique Feature: Tailored for creators and bloggers with advanced tagging and segmentation.
Why Consider: If you’re a content creator or blogger, ConvertKit offers tools specifically designed to grow and manage your audience.
Compare iContact with Similar Products
Pricing
iContact: iContact’s pricing starts with a base plan that typically includes a certain number of subscribers and emails per month, with prices increasing as subscriber counts go up. They also offer a Premier Plan with custom pricing that includes strategic advising and more advanced features.
Constant Contact: Constant Contact also follows a tiered pricing model based on the number of contacts in your email list. Their pricing for basic email starts at a lower tier and scales up as you add more contacts. They often include a free trial period for new users to test the platform.
Campaign Monitor: Campaign Monitor’s pricing tiers are based on the volume of emails sent and the number of subscribers. They offer basic, unlimited, and premier plans with increasing features and customization options at each level.
Features
iContact:
Drag-and-drop editor for creating emails.
A variety of customizable templates.
Detailed tracking and reporting.
A/B testing capabilities.
List management and segmentation.
Constant Contact:
Intuitive email editor with numerous templates.
Social media integration and marketing.
Contact management with list-building tools.
Tracking and reporting for email campaigns.
Event marketing and management tools, which are a standout feature.
Campaign Monitor
Campaign Monitor:
Advanced segmentation and personalization options.
Detailed analytics and insights.
Transactional email capabilities through an API.
Automation for welcome series, re-engagement campaigns, and more.
Setup and Installation
Reviews
Here's what community has to say about iContact.
How Fast and Versatile Is Technical Support Across Email, Chat, and Phone?
Users consistently applaud iContact’s technical support, evaluating it based on response time and the availability of support channels:
Response Time: iContact garners praise for its swift response times. Reviews on G2 and Capterra reveal that users typically receive responses from the technical support team within 1-2 hours via email and within less than 10 minutes through phone support.
Availability of Support Channels: iContact goes the extra mile by offering a versatile range of support channels. Users can reach out through email, chat, and phone. Email support is accessible 24/7, chat support is available during standard business hours, and phone support is extended during business hours to ensure that users can get assistance when they need it.
Overall Satisfaction with Technical Support: The overall consensus among iContact users is one of contentment with the technical support team. G2 users have rated iContact’s customer support at an impressive 4.2 stars, while Capterra users have rated it slightly higher at 4.3 stars.
How User-Friendly Is the Installation and Application Process?
iContact presents a diverse array of integration options that harmonize seamlessly with existing CRM, analytics, and software solutions. These integrations empower users to effortlessly connect their iContact account with their existing toolset, resulting in significant time and effort savings.
CRM Integrations: iContact seamlessly integrates with a spectrum of CRM systems, including Salesforce, HubSpot, and Zoho CRM. This functionality empowers users to synchronize their iContact contacts and email lists with their CRM system. This, in turn, enables easy audience segmentation and the delivery of targeted email campaigns to prospects and customers.
Analytics Integrations: iContact extends its compatibility to a range of analytics platforms, such as Google Analytics and Adobe Analytics. These integrations equip users with the tools to track the performance of their email campaigns and gain insights into how their email marketing strategies impact their business outcomes.
Other Software Integrations: iContact’s versatility is further exemplified through integrations with various other software solutions, including e-commerce platforms, social media platforms, and marketing automation tools. These integrations empower users to automate their marketing workflows and derive maximum value from their iContact account.
How Well Do These Tools Integrate with Your Existing CRM, Analytics, and Software Solutions?
iContact stands out as an exceptionally user-friendly email marketing platform, boasting an impressive average ease-of-use rating of 4 out of 5 stars.
Overall Satisfaction with Technical Support: The overall consensus among iContact users is one of contentment with the technical support team. G2 users have rated iContact’s customer support at an impressive 4.2 stars, while Capterra users have rated it slightly higher at 4.3 stars.
iContact’s unwavering commitment to user-friendliness and its array of invaluable resources for installation and utilization make it an ideal choice for email marketing. The platform’s intuitive interface and wealth of features cater to users of all backgrounds, from beginners to seasoned marketers. As you embark on your email marketing journey, we encourage you to explore iContact’s documentation, video tutorials, and readily available support options. Your success in reaching your audience with impactful email campaigns is just a click away. Don’t hesitate to leverage iContact’s user-centric approach to enhance your email marketing efforts today.