Don’t just take our word for it—see how eWay CRM performs in the hands of real users.
“A great replacement for Microsoft Business Contact Manager (BCM)”
Migration was smooth, the learning curve minimal, and the Outlook integration makes daily use effortless.
Larry B., President, Small Business (G2.com)
“Integrated in Outlook—no need to manually add all the details”
The latest updates make it easy to add contacts directly from email. It’s a time-saver.
Anastasiya S., Marketing Manager, IT Services (Capterra)
“We don’t use all the modules, but it’s a good way to manage everything in one place”
If fully adopted, eWay-CRM could centralize offers, orders, marketing, and accounting.
Kateřina D., Sales, Logistics (Capterra)
“Still, one significant con is the lack of tab visibility on the first page”
Quick orientation across multiple deals would be easier with better layout design.
Lucie L., Digitization Manager, Printing (Capterra)
“Very disappointed… not intuitive for non-technical users”
Email sequencing was confusing, and cancellation was frustrating. Vet carefully before committing.
Philip L., Small Business Owner (G2.com)
“Customizable, fast, and great support”
Managing customer data in Outlook is seamless. Support is responsive and helpful.
Santosh V., Senior Software Engineer (GetApp)
“ask management helps me stay on top of my day”
Searching for information is rapid and easy. The system is impressively fast.
Mark E., Head of Channel Development (GetApp)
Frequently Asked Questions
Is eWay-CRM fully integrated with Microsoft Outlook?
Yes. eWay-CRM runs directly inside Outlook, allowing users to manage contacts, deals, emails, and tasks without switching platforms. This integration is a core strength praised by nearly every reviewer.
Can eWay-CRM support full business workflows?
Absolutely. While some users only use select modules, eWay-CRM supports offers, orders, marketing, and accounting. It’s designed to be a centralized system for teams that want everything in one place.
What kind of support does eWay-CRM offer?
Support is generally described as responsive and helpful. Users appreciate the assistance during setup and daily use, though some note that onboarding and cancellation processes could be clearer.
Are there limitations in layout or usability?
Some users mention layout constraints—like missing tab visibility or lack of intuitive design for non-technical users. Others request features like saving sent emails without attachments or generating meeting minutes from diary entries.
Is eWay-CRM suitable for small businesses?
Yes, especially for teams already using Outlook. Even the free version offers strong functionality, and many small businesses find it a practical, affordable entry point into CRM.
Curious about the product? Check out our Product Details.
Want more in-depth details? Dive into our Comprehensive Review.
Need setup assistance? Check out our dedicated How-to Guide.