Reviews and Testimonials for

Copper

Don’t just take our word for it—see how Copper performs in the hands of real users.

“Effortless email automation tool.”

Copper’s automation and integrations make it a must-try. The interface is intuitive, and the free version makes onboarding easy. Once you start, it’s hard to switch away.

Nelson H., eCommerce Customer Support, Small Business (from G2.com)

“Best way to follow up on leads. ”

I love how Copper shows whether someone read my email. It’s simple, effective, and worth the price.

Dallas S., Regional Sales Manager, Small Business (from G2.com)

“Copper CRM Review.”

One of the best cloud-based CRMs. Seamless Google Workspace integration and easy implementation make it a great tool for daily use.

Gurunath J., SEM Specialist, Mid-Market (from G2.com)

“Positive experience so far.”

Client-focused and responsive support—even from New Zealand. Document linking is a bit manual, but overall it’s a helpful tool.

Frances F., Financial Adviser, Small Business (from G2.com)

“Impressive onboarding. ”

We moved from HubSpot to Copper and weren’t sure what to expect. Onboarding with Vicki was eye-opening—she helped us unlock the tool’s full potential.

Holly, Trustpilot Reviewer

“Seamless Google Workspace integration. ”

Copper feels like a natural extension of Google Workspace. It’s the best CRM I’ve used to date.

Craig, Trustpilot Reviewer

“Organized and efficient.”

Copper helps our small team stay aligned across multiple pipelines. It solves disjointed communication and scattered data challenges.

Michael Garcia, Sales Executive, W42ST (from TrustRadius)

“Pays for itself. ”

Copper keeps our customer lists and projects organized. Automation and team workflows reduce training time and improve consistency.

Scott McCusker, MBA, Owner, CGAgency LLC (from TrustRadius)

“Great for tracking leads and tasks ”

Copper helps me stay organized with leads and daily tasks. It’s been reliable for over two years.

Deborah H., Sales, Financial Services (from Capterra)

“Performs better and faster. ”

Copper delivers solid CRM functionality with speed. Even with fewer features in my package, it meets our team’s needs.

Matthew W., Financial Services (from Capterra)

“Limited templates and estimate tools.”

Copper lacks built-in templates for emails and estimates, which limits its utility for quoting workflows.

Zach R., VP of Sales and Marketing, Building Materials (from Capterra)

“Customizable but under-resourced. ”

Copper’s flexibility is great, but there aren’t enough training resources to support custom setups.

James C., Customer Success Manager, Computer Software (from Capterra)

“Too manual and slow. ”

Copper requires too many manual updates and lags when managing multiple email accounts. Gmail plugin efficiency could be improved.

Jeff, Trustpilot Reviewer

Frequently Asked Questions

How do I access Copper?

You can use Copper via: The web app (full dashboard and CRM tools) The Chrome extension (embedded in Gmail) The mobile app (iOS and Android, includes business card scanner)

Does Copper work with Google Workspace?

Yes! Copper is built for Google Workspace. It syncs with Gmail, Google Calendar, Google Contacts, and Drive.

What can I track in Copper?

Leads: Potential customers People: Contacts Companies: Businesses you work with Opportunities: Deals in progress Projects: Post-sale delivery and collaboration

Can I customize pipelines and stages?

Absolutely. You can create multiple pipelines and define custom stages to match your sales or onboarding process.

Does Copper support workflow automation?

Yes. You can automate tasks like assigning leads, sending follow-ups, or updating fields based on triggers.