Don’t just take our word for it—see how Creatio performs in the hands of real users.
“CREATE a great NOCODE Process Platform.”
Creatio lets us build processes quickly without coding, which speeds up adoption across departments. It integrates with APIs and market platforms, offers native dashboards, and includes a strong CRM with 360° customer views. The new AI features help automate repetitive tasks so users can focus on value-added work.
Jose F., VPA Tecnologia, Mid-Market (from G2.com)
“The most cost-effective CRM on the market.”
Creatio Sales CRM has transformed how we manage leads and opportunities. Its low-code customization fits our workflow perfectly, and the AI tools for lead scoring and forecasting are a huge plus. Seamless integration with other platforms and a unified data view make collaboration easy.
Sam B., CEO, Small Business (from G2.com)
“Flexible CRM with powerful automation capabilities. ”
Creatio’s low-code tools simplify complex workflows. The process designer is flexible, and REST API integration is smooth. The UI can feel outdated, and setup has a learning curve, but the automation power makes it worthwhile.
Krystian P., Mid-Market (from G2.com)
“Creatio – Easy CRM & Workflow Automation. ”
We use Creatio for document and workflow management. The support team is excellent—our annual upgrades go smoothly despite heavy customization. It’s reliable and adaptable.
Pamela Lall, Trustpilot Reviewer
“Poor user experience.”
The platform is slow and not mobile-friendly. Cases take over 30 seconds to load, which hurts user engagement. Needs significant improvement.
Mark, Trustpilot Reviewer
“Poor across the board. ”
The no-code promise doesn’t hold up. Many tasks require coding, and tutorials are confusing. The Freedom UI lacks flexibility, and support is slow. Integration and interface changes demand technical skills, making it hard for non-developers to use effectively.
Mack, Trustpilot Reviewer
Frequently Asked Questions
What is Creatio?
Creatio is a no-code, AI-native CRM and workflow automation platform that helps businesses manage customer relationships, marketing, sales, and service processes—all from a single unified interface
What industries does Creatio support?
Creatio serves a wide range of industries including financial services, manufacturing, healthcare, telecom, and professional services. It offers tailored workflows and modules for each sector
Can I build applications without coding?
Yes. Creatio’s no-code designer allows users to build and deploy applications and AI agents using natural language and visual tools—no technical skills required
How does Creatio integrate AI into its platform?
Creatio embeds AI agents directly into its CRM and workflow tools. These agents help automate tasks, predict outcomes, and personalize customer interactions
What kind of support and training does Creatio offer?
Creatio provides extensive resources including: A Creatio Academy for training and certification Community forums Dedicated customer success teams Global events and webinars
Curious about the product? Check out our Product Details.
Want more in-depth details? Dive into our Comprehensive Review.
Need setup assistance? Check out our dedicated How-to Guide.